Product liability: Consumers protect themselves after Consumer Protection Act implemented 2 years ago

Consumer rights are being seriously violated in many forms and in many areas, while the Consumer Protection Act is still limited. For example, many companies provide risky products as gas, cosmetic, drug do not buy product liability insurance.

Product liability: Consumers protect themselves after Consumer Protection Act implemented 2 years ago

Widespread violation

Consumer Protection Act has been in effect since July 1 2011 protecting consumer rights in accordance with law. State and society take responsibilities for protecting consumer rights timely, fairly, transparently.

However, according to the jurists, law enforcement remains limited. The business organization is not interested in the provisions of law applicable to their responsibilities in providing information on goods and services or to explain clearly the trading conditions for consumers when signing the contract. The authority taking charge in protecting consumer rights are not qualified enough. This weakness leads to illegal, unqualified and fraud goods. Moreover, that product providers do not buy product liability can bring many disadvantages to consumers.

Demand of an agency evaluating product quality

In terms of evaluation of commodity issues, there is a dispute between consumers and companies selling gold in Diamond Plaza Trade Center on several gold items worth up to 500 million. The case has been under investigation, many departments have a meeting but has no regulatory authority to deal with while business is still challenging customers and not to attend the mediation of the Assembly.

One of the advantages of the Law on Protection of Consumer Rights is to create favorable conditions for the consumer may exercise the right to sue to defend their rights, but so far consumers have no legal conditions Management to implement by the inadequacies, lack of uniformity in the legislation. There have been many cases of consumers to buy low-quality goods but they did not know how to handle, thanks to public bodies or spontaneous reactions style so often fall into a state of "pending vạ the cheeks were swollen, "...

To promote efficiency law, lawyer Nguyen Van Hau, Vice Chairman of HCMC Bar Association said that the need to provide transparency for the legal protection of consumers, the rules must be clear about the picture form and content in order to protect the interests of consumers. The sanctions, sanctions against counterfeiting, shoddy goods have not created the rule. It should be mandatory for private organizations dealing in goods which may cause damage to the life and health of human, animals and plants must buy product liability insurance.